SOFTWARE SUPPORT

We are the training provider of softwares. The training is provided at the client side. Special attention is given while providing this training so that the customers donot feel any problems while implementing the softwares. The training is provided by competent trainers who are well accustomed with the softwares. We give proper emphasis to client satisfaction. The software on which the trainings are provided are as follows:

INCOME TAX DEPARTMENT

INCOME TAX DEPARTMENT is a software developed by TCS. Its backend part is developed using ORACLE and the front-end part is developed using D2K. The training is provided on all the modules, the software comprises.

ONLINE TAX ACCESSING SYSTEM (OLTAS)

ONLINE TAX ACCESING SYSTEM is a software which helps in accessing and assisting the tax calculations. We provide training on the total software.

TAX MANAGEMENT SYSTEM

TAX MANAGEMENT SYSTEM is a software used to manage the tax related information. We provide training on the total software.


HARDWARE & NETWORKING

LEASE LINE Maintenance & Troubleshooting

The lease line that is used by the clients have a speed of 32kbps and 128kbps . The server side uses the 128 kbps line and others share the 32kbps line. We take care of the total line so that the lines are quick and have less congestion. We take care of cable faults anywhere in the total network and see to that the network is quick at all times.

MODEM & ROUTER - Maintenance and Troubleshooting

The Modem we do maintenance and troubleshooting on, are of type ADLSI, which is used for connecting leaselines. We set the desired network connection at client place using the Modem and Router. We configure the routers(of any type) at the client side, with their desired profile. Once installed we do take care of the problems related to the devices. We regularly do maintenance and troubleshooting of the devices.

LAN & WAN - Maintenance and Troubleshooting

The network that we install in the client side are done using the Local Area Network(LAN). The clients are connected to the server-side using the Wide Area Network(WAN). We see to that the network is as fast as possible by using different techniques which comprises of setting up the right topology in the client side and also outside between the client side and the server side. We also do regular maintenance of the networks, and troubleshoot the problems.

DESKTOP Maintenance

The desktops at the client side are taken care by us. By desktop, we mean to take care of all the problems related to the individual client machines. Special emphasis is given to the user needs in this case so that the users get what they want in their desktop.

LIASO Between Clients

The client Departments at times needs to get connected to each other. At other times the clients needs to synchronize the data to the server side. The synchronization dosent happen quite often, but happens at long regular intervals althrough the financial year. Some clients needs to get connected with each other at all times. Last but most importantly, the local head office needs to synchronize the data once in a year to the main head office in Delhi. We give solutions to all these problems by setting up the connection according to client demands. The clients details are as follows:

  • DELHI (MAIN HEAD OFFICE)
  • AIKOR BHAWAN (LOCAL HEAD OFFICE)
  • BAMBOOVILLA
  • RAFI AHMED KIDWAI
  • MIDDLETON ROW
  • AIKOR DHAKHIN (DAKHINAPAN)
  • GOVERNMENT PALACE
  • STRAND ROAD
  • PODDAR COURT

ANNUAL MAINTENANCE CONTRACT

We have Annual Maintenance Contract with the above mentioned clients along with other clients. The AMC covers most of the devices.


SOME PICTURES OF OUR SUPPORTS

Click on the picture links to view the pictures

Picture no 1 - Training on AST & IRLA in Bamboovilla

Picture no 2 - Quotation for updating old PCs in Bamboovilla

Picture no 3 - Computer Training on Advanced Excel in Bharat Petroleum Corporation Limited

Picture no 4 - Computer Literacy Programme for Clerks & Officers on Central Bank of India

Picture no 5 - Repairing of Damaged PCs in the office of Commisioner of Income Tax

Picture no 6 - Computer Training Course for the Indian Army

Picture no 7 - Computer Training Course for the Officers in Indian Bank

Picture no 8 - Computer Training Course for the Officers in Jai Balagi Sponge Limited

Picture no 9 - Token of Appreciation from J.K.Mishra for our support

Picture no 10 - Oracle 9i training confirmation from Jupiter International Limited

Picture no 11 - Sucessful Training end confirmation for 15 officers of Central Board of Direct Taxes

Picture no 12 - Our Engineers at work

Picture no 13 - Our Research and Development Team

Picture no 14 - A Training Picture

Picture no 15 - Another Training Picture


          SOFTWARE SUPPORT
  INCOME TAX DEPARTMENT
  ONLINE TAX ACCESSING SYSTEM
  TAX MANAGEMENT SYSTEM
          HARDWARE & NETWORKING
  LEASE LINE MAINTENANCE
  MODEM (ADLSI) & ROUTER -                                MAINTENANCE &                                TROUBLECHOOTING
  LAN & WAN - MAINTENANCE &                                           TROUBLESHOOTING
  DESKTOP MAINTENANCE
  LIASO BETWEEN DIFFERENT CLIENTS
  ANNUAL MAINTENANCE CONTRACT
  PICTURE PROOF of our EFFORTS
 
Contact Us
Copyright(c) 2006 GHG Softech Limited. All rights reserved.
Regd. Office : 81, Bentinck Street, Kolkata - 700001 (INDIA) Phone: (+91) (33) 3294-0527 2234-9139 2236-1262